Corruption claims a friend, R.I.P. Klokwurk Options

[Mute]

Wow, I really hate the Internet Explorer keyboards. I had a nice long descriptive post about how corruption effects us all, but it was wiped out when I hit "backspace" and Explorer intrepreted this as go back. Good-bye post. Anyways, just wanted to say that a good buddy of mine, some of you may know him as Klokwurk, lost all his main characters to the freeze corruption bug last night. I was hit pretty hard by it, since he's been a playing partner of mine since the DC days. I don't think he's gonna quit, however, but I do know that this bug is still very much alive and should really be dealt with by the server support team. Not that it will do a damn thing, I decided to write a little statement to Sonic Team Support (hah!). Here's what I wrote:

I'm writing in regards to inform you all that the looming Freeze bug that corrupts PSO data is still VERY much present and the double save is the major cause for character corruption. While, this second save does indeed help against illegal item duplication, the risk of character loss is far greater in the eyes of the community. Not to mention that there must be several other ways of duping, due to the fact that duplicated items are ALL over the place. Anyways, last night, a buddy of mine suffered this Freeze while joining a game and lost his character to "corruption." He was very much an active player amongst our group of friends, and now it seems he will be leaving. This corruption bug effects ALL players, regardless of direct loss or loss of a buddy. I only urge the support team to look at this issue further, or to even remove the second save if at all possible. Thank you for your consideration and keep up the great work!

Hopefully, I'll get some sort of response worth my time. I won't hold my breath though. =/
R.I.P. Klokwurk, your RAcast will be missed. T.T