Ok, my friend just got SWG today, so I got a chance to play it for about 3 hours while I was visiting.
I rescind all bad comments I have made about this game previously, it is just too cool. I am not much of a starwars fan (though I like the original 3 movies), and I generally abhore SW games, but this one seems to be doing everything right. It doesn't throw the "look at me i'm starwars" stuff in your face like most other games...it just feels like you are playing in a cool futuristic setting (not unlike pso!).
Right off the bat, the character creation is excellent. You get to choose from 10 or so races, male or female. Then after that, you get to change the body height (ala PSO), and muscle and weight build, separately. So you can have a fat guy with some muscle, a skinny dude with a pot-belly, or anywhere in between. Each race has different crazy appearance features, as would be expected of a starwars cast, so you can modify these features separately for each race...such as head-tentacles, spikes, ridges, hair, etc. For skin color, you get a HUGE selection of colors to choose from (16+, depends on race), same amount of selections for eye color.
Then you can actually
change the shape of the face, nose, cheekbones, eye sockets, and other stuff (dependant on race again) to make your character look completely unique. Not just preset faces like on FFXI, or PSO, but you actually use sliders for each feature, infinite possiblities. You can give him an evil look, or wide innocent eyes, super-model chiseled jawline,
a n y t h i n g.
After you create your character, you choose your starting planet. There are 5 planets in the game, and you can travel freely among them, provided you can afford a transport

. I recognized 2 of the planets names, Tattooine and Naboo, but I'm sure you SW fans could tell me the population and GDP of the other 3. So anyways, after you choose your planet (I chose Tatooine) then you get to choose a starting city. I don't know if the cities listed are the only cities on the planet, or just the biggest ones. I chose Mos Eisley, since its where the first movie starts IIRC.
As for the controls, right mouse button moves you forward, and you rotate the mouse to move the camera/change your heading. You can alternatively use the arrow keys to move your guy in any direction, regardless of the direction of the camera, or just go for the first-person view and then it controls like any FPS or RPG. Object interaction is handled pretty well...for every object there is a default action (such as attack, talk, open, etc) which is activated by double-clicking on it. But there is also a menu of other usable commands which is accessible by holding the mouse button down, which causes a ring of options to appear around it (kinda reminds me of secret of manas menus). The menus are entirely context sensitive, so theres never any options that you can't use.
Character develpment is really cool, and of course the best part of the game. You progress in your selected job by gaining experience in skills
related to that job. I think this is what makes me like it so much. So you're a medic? Then you gain levels by healing people and crafting medicines. Entertainer? Gain exp by playing music and dancing! But you are not just limited to your original carreer...after you become adept at certain skills you can move on to more specialized jobs, such as Bio-engineer, Armorsmith, or Smuggler. There are also hybrid job classes, which you gain by getting experienced in other fields...this is how you get a job such as Bounty Hunter or Combat Medic.
You can recieve training in your skills once you level them up enough from NPCs, just like every other MMORPG. However, in SWG once you learn a skill, you are able to teach it to any other player, either for a price, barter, or out of the kindness of your heart

This is real advantage to joining a guild or a good party, becuse your teammates can share the wealth with learned skills, and you can save up your money to buy that shiny new laser blaster.
The story of the game is a feud between the empire and the rebels, I think it takes place after the first movie (the good ones). As you do missions, you will encounter agents of different factions (jabba the hutt, sand people, imperial, rebels, etc.) and depending on your actions towards them (helping them, or killing them basically) your rating with those factions rises or falls. Once you get a high enough rating with the imperial or rebel faction, you are aligned to their team, and there are large battles in which you can (and probably should) participate in between the teams, to improve your rating with them. I am not sure of all the benefits of being with either team, but while i was kicking it in the cantina I heard rumblings from a wookie about being able to get stormtrooper armor if you are high enough ranking with the imperials.
The only downsides I can see to this game are, as previously discussed, the steep monthly cost...but also the steep PC reqs. My friends PC that I was playing on was a 2.2 ghz, 512 ram system with a GeForce 4, on DSL, and in the city and especially the cantina, the framerate chugged like hell on the default graphic options. The game looks beautiful, but you need a godly computer to get a solid framerate in even mildly populated areas.
Anyways, I will be playing this game more at his house...my computer is FAR to shitty to run it at all though...maybe some time in the future I will get into it for myself, but I would definetly recommend it to online rpg fans.